Phenomenal Customer Service

The countertop guy came back out again yesterday to remeasure. He was *extremely* cool. He helped me with the sink side, and explained that the cut was fine, it was the previous installer that screwed up. Go figure. There’s these little clips that we need to secure the sink to the countertop in addition to the silicon to seal it. He said he’d call me later last night and give me the number to order them. He did call, but only to tell me that he’d already ordered them for me, and they’d be at my door in 3-5 days. Woot! They’re free, btw. No cost to either of us.

The other side, being simply cut wrong, will be reordered and here in about the same amount of time, if not a little more.

So, Monday they’re coming out to finish the cabinet door installs with the right hinges. Anywhere from Tuesday through Friday we’ll have the sink installed and locked down and the counters installed. It’s been quite the experience, and though it’s not over yet, there’s a light at the end of this here tunnel!

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